( omaQ terima email dari pegawai Streamyx malam nie )
from -help@tm.com.my-
to miloki@gmail.com
date Thu, Nov 5, 2009 at 6:06 PM
subject Rebate approved
Dear Mohd Umar,
Thank you for your patience and understanding.
We write in response to your request dated 4th November 2009 pertaining to the matter above.
With regards to your rebate request, kindly be informed that your adjustment from SR 1-5134092705 amount of RM55 has been approved by our management. Kindly refer your next TM Multimedia & Telephone bills for further clarification of rebate approval.
We wish to take this opportunity to thank you for your continued patience and understanding, as well as extend our appreciation for your continued support of TM. We wish to assure you that we are constantly improving our service and listening to customer feedback to further improve on the level of our service and customer satisfaction.
For further assistance or feedback, kindly e-mail us at: help@tm.com.my.
Alternatively, you may also contact TM at 100 and select “Internet Services”.
Thank you.
Regards,
Ernie Yusnie Binti Abu Kasim
Internet Billing Complaint Unit,
Customer Interaction and Service Resolution,
Customer Service Management, Telekom Malaysia Berhad.
www.tm.net.my
(Reference No: 1-5134092705)
P/s :- Alhamdulilah.. omaQ dapat balik duit rebate dari streamyx setelah omaQ buat aduan kat billing.. sbb ari tu internet umah omaQ terganggu selama 4 hari.. so banyak kerja omaQ terbantut 
.… at lastly omaQ dapat balik rebate tempoh 4 hari tak leh guna internet tu bernilai RM 55… Alhamdulilah syukur…
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